Frequently Asked Questions

Your order will be packed and shipped by Amazon in the USA.

Generally it will take 4-7 days, packed and shipped by Amazon.

Temporally only orders from the USA will be processed, all orders will be shipped from local warehouse in the USA, free charge.

PayPal, and the popular credit cards such as Visa, MasterCard, American Express, and Discover.

We use uses HTTPS (connection security), which DigiCert is issued by RapidSSL, it makes your payment safe during data transmission.

We abide by all laws to protect your privacy information, see our <a href=””><u>Privacy Policy</u></a>

Yes, our design team develops the fire starter of FERROFIRE. We understand and respect what qualities make a good piece of outdoor gear because that is where we test them.

Absolutely! After stroke the ceramic prototype over 200,000 times we concluded that it was sharp enough to make spark rain by striking ferro rods, not blunt after the tests. Comparing with it some of steel strikers we tested before happened to be blunt after about 8,000 strikes.

All FERROFIRE ferro rods are made by SED Internation (SinoSED), the owner of the brand. SED International hasbeen supplying highest quality ferro rods since 2014, many reputed outdoor brands are using our rods, for more information please visit <a href=””><u>SED International</u></a>.

Some accessories such as windproof match, led light are not allowed to ship by China EMS, we are developing some workable kits that can be shipped. Please keep eyes on us.

Yes, we are seeking for qualified retailers on global, please <a href=””><u>Contact us</u></a> for further assistance.

We are supplying ferro rod to many individuals who buy rods for his community, the price will be lower according to order quantity. Please <a href=””><u>Contact us</u></a> for further assistance.

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